Practice Policy

Practice policy on failiure to attend appointments

Over 3 million dental appointments are missed every year in the UK

We understand that sometimes in life situations arise which lead to failiure to attend your dental appointment. Failed appointments waste valuable professional services, delays your treatment and deprives others of appointments.

Therefore please note the following:

  • If you fail to attend your appointment two or more times you will be removed from our patient list
  • Failure to attend your dental appointment could incur a missed appointment fee.
  • For private patients there will be a charge for lost surgery time.
  • For NHS patients we cannot make this charge so if two appointments are missed then you will be removed from our list.